Refund & Billing Policy

This Refund & Billing Policy explains how subscriptions, renewals, cancellations, and refunds work for the Momentum Screener Service. It is designed to be clear and fair to both our users and our business.

1. Free trials

We offer a 60-day free trial to let you explore the Service before subscribing. If you continue using the Service after the trial ends, your account will automatically convert to a paid subscription unless you cancel before the trial period expires.

2. Subscription renewals

Subscriptions are billed through Paddle, our authorized merchant of record. Each plan renews automatically at the end of its billing cycle (monthly or annually, depending on the plan selected). You will be charged the renewal amount unless you cancel prior to renewal.

3. Cancellations

You can cancel your subscription at any time through the Paddle customer-portal link provided in your account settings or billing emails. Cancelling stops future renewals but does not retroactively refund payments already processed. Your access remains active until the end of the current billing period.

4. Refunds

Standard policy: We do not issue refunds for subscriptions once access has been provided. However, we understand that billing mistakes happen and will review billing-related issues within 14 days of the transaction. Please notify us if you have a billing-related issue.

Refunds, when approved, are processed by Paddle and may take several business days to appear on your statement.

5. Account Credits

We issue account credits for unused portions of subscriptions when changing plans. These account credits are prorated based on the remaining time in your current billing cycle.

Account credits will be applied automatically to current and future invoices but are not redeemable for cash or transferable.

6. Policy changes

We may update this Refund & Billing Policy from time to time to reflect adjustments in pricing, payment processors, or legal requirements. Any changes will be posted on this page with an updated effective date.

7. Billing support

For any billing-related issues or questions about charges, please contact us:

• By email: [email protected]
• Through our contact form: momentumscreener.com/contact

Please include your registered email address and (if applicable) your Paddle transaction ID so we can assist efficiently.